Technician Productivity, Efficiency &
Utilization Tracker
Track technician hours for one period and calculate shop productivity, efficiency, and utilization from your own time records. Compare technicians without built-in industry targets.
Tracking Period
Define the shop period you want to review. Saved periods stay in this browser.
Use one consistent definition for the whole period. Available Hours are the hours a technician was available for shop work, Productive Hours are actual time spent on repair-order work, and Billed / Flagged Hours are labor hours sold or credited.
How This Tool Calculates the KPIs
These formulas are fixed inside this tool so every saved period uses the same definitions.
Utilization
How much available time was spent on repair-order work.
Productive Hours ÷ Available Hours × 100How much available time was spent on repair-order work.
Efficiency
How billed hours compare with actual productive time.
Billed / Flagged Hours ÷ Productive Hours × 100How billed hours compare with actual productive time.
Productivity
Overall billed-hour output relative to available time.
Billed / Flagged Hours ÷ Available Hours × 100Overall billed-hour output relative to available time.
No industry benchmarks or target percentages are preset. Your shop may use different KPI definitions; if so, use this tool only when these formulas match your internal reporting method.
Technician Hours
Add one row per technician. Enter raw hours only; percentages are calculated automatically.
| Technician | Available Hours | Productive Hours | Billed / Flagged Hours | Notes (optional) |
|---|
Up to 40 technicians per saved period.
Period Notes
Optional context for staffing changes, training, unusual workload, or other factors.
Tool Actions
No saved period loaded.